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Business Model Canvas: Designing a New Business Model

Updated: 1 day ago

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Business Model Canvas

The Business Model Canvas is a powerful tool that helps organizations conceptualize and refine new business models with clarity, completeness, and responsiveness to both current and future customer needs.


The Business Model Canvas is divided into nine key building blocks:


  1. Customer Segments

    Identify and group the customers the organization aims to serve, considering the specific needs or problems of each segment.

  2. Value Propositions

    Define the unique value the organization can deliver to customers — such as solving a problem, providing convenience, or creating an exceptional experience — which differentiates the business from competitors.

  3. Customer Relationships

    Specify how the organization will build and maintain relationships with customers, such as through personalized services, after-sales support, or the creation of online communities.

  4. Channels

    Plan the most effective channels to deliver products or services to target customers, including digital platforms, physical branches, or strategic partners.

  5. Revenue Streams

    Identify sources of revenue, such as product sales, subscription fees, or service charges, to ensure financial sustainability.

  6. Key Activities

    Outline the critical activities required to deliver the value propositions, including production, service delivery, innovation development, and marketing efforts.

  7. Key Resources

    Identify the essential resources needed for the business operations, such as personnel, technology, infrastructure, or capital.

  8. Key Partnerships

    Identify strategic partnerships that enhance organizational capabilities, such as suppliers, technology providers, or alliances that help reduce costs or increase competitiveness.

  9. Cost Structure

    Analyze the major costs associated with business operations, including production, marketing, and maintenance, to plan efficient resource management.


The Business Model Canvas is structured as a rectangular template divided into these nine sections. Each section allows teams to visualize key aspects of the business, including strengths and weaknesses. Most importantly, it aligns everyone’s understanding of the current challenges, areas that need scaling back, and opportunities for growth.


Benefits of Using the Business Model Canvas


  • Facilitates clear, structured thinking about business strategy.

  • Supports effective brainstorming and team collaboration.

  • Helps generate and compare multiple business model options efficiently.


Recommended Resource: The Business Model Canvas is introduced in the book "Business Model Generation: A Handbook for Visionaries, Game Changers, and Challengers" by Alexander Osterwalder and Yves Pigneur, a valuable reference for anyone looking to design a new business model effectively. (Source: https://www.strategyzer.com)

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